Daily Archives: Saturday, January 18, 2014

  • MoJ up before the PAC again

    Steve WoodsLanguage, Politics

    The House of Commons’ Public Accounts Committee is keeping up the pressure on the Ministry of Justice over its disastrous courts and tribunals interpreting service with Capita Translation & Interpreting.

    On Monday 27 January 2014 the Committee has summoned the MoJ’s Permanent Secretary, Ursula Brennan, to give evidence on ‘Interpreter services’, as shown by the following extract from the Parliamentary business calendar.

    3.15pm Public Accounts

    Subject: Treasury Minutes follow-up (i) Severance payments (ii) Interpreter services (iii) Rural broadband
    Witness(es): Una O’Brien, Permanent Secretary, Department of Health, Sir David Nicholson KCB CBE, Chief Executive, NHS England and Mark Sedwill, Permanent Secretary, Home Office; Ursula Brennan, Permanent Secretary, Ministry of Justice; Sue Owen, Permanent Secretary, Department for Culture, Media and Sport and Jon Zeff, Director and Programme Senior Responsible Office, Department for Culture, Media and Sport

    In the Committee’s previous examination of interpreter services in 2012 neither the MoJ nor Capita exactly came away unscathed. On publication of its subsequent report, Committee Chair Margaret Hodge MP was scathing about the way the MoJ had managed the placing of its contract (posts passim), saying: “This is an object lesson in how not to contract out a public service.”

    As for Ursula, her Civil Service biography on the MoJ’s website linked to above informs us that she spent most of her career in what is now the Department for Work and Pensions (DWP). While there one of the areas in which she was involved was fraud (in that instance benefit fraud. Ed.). Evidence to date would tend to suggest that she is having difficulty finding it under her nose in her present department.

    Update 26/1/14: Ursula Brennan will not now be appearing for the Ministry of Justice to assist the PAC with its continuing investigation of court interpreting; she has been replaced by Ann Beasley, Director-General of Finance at the Ministry of Justice and Peter Handcock CBE, Chief Executive of Her Majesty’s Court and Tribunal Service (HMCTS).

    This is the third time Ursula Brennan has been due to appear before the PAC and has found something to do instead. One might get the impression she is frightened of Margaret Hodge et al., but I couldn’t possibly comment on that! 🙂

    Hat tip: Louise Gough for the update.

  • More trouble with Capita Vietnamese interpreters

    Steve WoodsLanguage, Politics

    Our friends at Capita seem to be having a bit of bother recently with a dearth of Vietnamese interpreters (posts passim).

    On 10th January, I.V., a solicitor wrote the following post on RPSI Linguist Lounge.

    I was a duty solicitor on Tuesday night we were instructed on a cannabis factory case. Due to the co-accused giving an age the police did not believe we weren’t interviewed until mid afternoon. A decent interpreter turned up on time (credit where credit due).

    To the surprise of my rep our client and the “youngster” were charged and RIC. I am fortunate to have a Vietnamese member of staff so she came in to see him with me. No police booked interpreter attended and at lunchtime despite many requests the court finally looked in to it. They booked Capita at 2 – the use of my interpreter for the case was discounted. No interpreter attended and at 2 pm with no idea of what was happening the pair were remanded to today.

    The youth was taken to a detention centre and my client to Winson Green – an adult prison!! He is 18. Last night the court clerk in our hearing booked a new interpreter. None has arrived and despite conflicting stories we are now told none has been booked. The DJ has decided that should my interpreter be present this afternoon then a pragmatic approach may be taken. So all day yesterday much of today all for me for the mileage!! Of course we did nothing to help!!!

    We went to the crown court as I ascertained that a trial was taking place there with a Vietnamese interpreter. No, can’t use her. The 2 people in custody are highly confused and both allocated to incorrect institutions. Mine has already tried to dispense with my services. Luckily the approached solicitor on realising someone else instructed withdrew and let me know. This is how I make £’0000’s a year!!

    We used my interpreter in the end.