Welsh language payment machine baffles monoglots

Welsh language payment machine baffles monoglots

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Bilingual Welsh/English pay and display signRhyl on the North Wales coast attracts many non-Welsh-speaking visitors to its golden sands (your ‘umble scribe was once a regular visitor there as a child since our Sunday school outings all went there. Ed.) and views of the Liverpool Bay wind farms. However, its council-run car parks have pay and display machines set to Welsh as the default language; and this has been frustrating those who cannot read, speak or understand even basic instructions in Welsh, as yesterday’s Nation Cymru reports.

According to the article, “Queues developed as non-Welsh speakers struggled to work out how to pay for their parking at Rhyl’s central underground car park near the promenade, which is administered by Denbighshire County Council.

Furthermore, the council’s machinery also seemed to have difficulty recognising bank debit cards.

A local with basic Welsh fluency described the experience of one monoglot: “The man stormed off when the machine repeatedly failed to accept his bank card. ‘Why are the instructions only in Welsh. Not many people in Rhyl speak Welsh’.”

A spokesperson for the local authority defended the default Welsh language option, stating:

We would like to remind people that there are two other machines available in the Rhyl Central car park and people can use the pay-by-phone smartphone app with location code 804281 as an alternative way of paying.
Our pay and display machines default to Welsh, but there is a large grey “language button” that people can press to change the language. This is explained on the machines.

Perhaps grey is not a suitable colour for the language button; perhaps the council need to change this to red and white in the style of the English flag or red, white and blue in the style of the Bloody Butcher’s Apron (which some still call the Union Jack or Union flag. Ed.). 😀

Update 15/08/22: Monday’s Nation Cymru has yet another story on the inability of users to operate a second parking machine ‘in bloody Welsh’, this time from the other end of the country, Caswell Bay, on the Gower peninsula near Swansea.

Author: Steve Woods

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