Politics

  • North Somerset libraries to offer free wifi

    glassy wifi symbolNorth Somerset Council – Bristol’s immediate neighbour to the south – has announced that free wi-fi will be available in almost every library across North Somerset from 1st August.

    This will allow library users (not ‘customers’, as stated in your press release, North Somerset! Ed.) to bring their own laptops and other devices into their local library to use the internet.

    Wi-fi will be available to everyone by simply visiting any library during opening hours. There will be no need to book and visitors will not need to be a library member to set up an account, although first time users will need to approach a member of the library staff to set up an account.

    However, there’s library where this facility won’t be available – the mobile library.

    Potential users can find out more details of the scheme and opening times at http://www.n-somerset.gov.uk/mylocallibrary.

    First posted on Bristol Wireless.

  • Pirate Party UK writes to PM

    Earlier this week the Prime Minister was making a lot of noise in the press and elsewhere about filtering the internet (under the dubious cover of protecting children. Ed.).

    His pronouncements have been met with almost universal condemnation from anyone with a bit of technical knowledge, as well as those concerned with online freedom, including the Electronic Frontier Foundation, who have dubbed it the ‘Great Firewall of Cameron‘.

    A couple of days ago, the Pirate Party UK sent the open letter below to the PM, which speaks for itself.

    The Rt Hon David Cameron, MP, Prime Minister
    10 Downing Street
    London
    SW1A 2AA

    Tuesday the 23rd July 2013

    Dear Mr Cameron,

    As a movement that includes many technically literate individuals, parents and young people, we are writing to you to express our concerns about your recent announcements about internet filtering. It is the wrong way to tackle the impact that you believe the internet is having on, as you put it, “the innocence of our children”.

    It is striking that your approach makes dealing with a social problem into a primarily technical exercise to be solved by Internet Service Providers. Many experts have already made clear that the issues you have raised are not just complex, but impossible to deal with effectively with technology alone.

    The suggestion that fool-proof filters can be provided to deal with something as difficult to define as obscenity online is foolhardy at best, misleading and damaging at worst. Your proposals will ensure that we don’t properly deal with the problems you claim to want to address.

    It should have been made clear to you from your advisers that filters will be ineffective and that they cause a number of serious issues in accomplishing what you aim to achieve. Filters will either fail to block the content you would prefer they blocked, leaving parents with a false sense of security, or they will block far more than intended, and will be turned off by many parents so that they can continue to access legitimate content in an unhindered manner.

    These points appear to have been accepted in the Government’s response to the consultation on parental internet controls, published in December of 2012. The approaches outlined in that document; that the government would work with industry, charities and experts in relevant fields through UKCCIS to promote parental engagement and ensure that that parents have options, are the right ones. They are based on your own evidence and seem to be supported by industry. It is also noteworthy that most parents who responded rejected a default-on approach to filtering.

    The result of that consultation was one that emphasised informed choice; that the Government would not prescribe detailed solutions to ISPs or parents. Instead it would expect industry to adapt the principles of this approach to their services, systems and devices and would empower parents rather than giving them a false sense of security. We do not understand why you have abandoned this direction.

    We urge you to reconsider and refocus your efforts into areas where they can really have an impact. It is vital that you accept the recommendations from your own consultation to ensure parents are well equipped to deal with the issues that you have outlined, using evidence not insinuation to support your assumptions. We would also argue that rather than the potentially harmful and narrow route you seem to be taking, even if it grabs the headlines, you need to ensure that your approach is a holistic one.

    It may be more complex, but ensuring that sex education and the teaching of technology in schools is fit for purpose is vital, and needs real support. Ensuring that parents are equipped to properly guide and supervise their children online may be less eye-catching in the media than imposing filters, but it will work.
    We would also ask that you provide more support to organisations like the Child Exploitation & Online Protection Centre to track down offenders and bolster support for local government departments that provide support for victims of abuse.

    The Internet has been a driver of massive societal change over the last two decades; as a result we have a society that has far more access to information and media than ever before. That situation is not going to change. Ensuring that we give our young people the skills to deal with this new reality, and supporting parents to ensure they are able to properly guide their children in an informed manner is vital.

    It is becoming clear to many people that your Coalition, both Conservative and Liberal Democrat members of your government, are failing when it comes to the digital age. You have failed to deliver the frameworks required in education to ensure that we are bringing up a new generation of innovators in technical fields. You have failed to properly invest in the few initiatives that do show promise in developing the UK’s digital scene, leaving those that do succeed doing so despite, not because of, your best efforts.

    We would ask that you not compound those failures by suggesting technical solutions to societal problems that they cannot solve, but instead listen to those with whom you have consulted. It is right that you should work ensure that there are options available to parents, but to deal with legitimate problems that arise from our society being more connected than ever before, you must adopt an approach that will actually do some good in the long term.

    Yours sincerely,

    (signed)

    Loz Kaye
    Leader
    Pirate Party UK

    Originally posted on Bristol Wireless.

  • Crapita’s lack of integrity revealed again

    Evidence continues to stack up on the Court Delays website about Capita Translation & Interpreting’s continuing failure to meet the terms of its courts and tribunals interpreting contract with the Ministry of Justice (posts passim).

    This blog has previously highlighted Capita’s tactics to save its own skin when challenged; back in May it seemed to imply that the Clerk of Nottingham Crown Court was being untruthful when it failed to provide an interpreter for a murder case (posts passim).

    That is, however, not an isolated case, as shown by the following comment posted on the Court Delays website by Tim Sapwell.

    One whole day of Court time wasted.

    Warwick sitting at Leamington Spa

    9/7/13
    Defendant in robbery trial not produced from custody. Then no Punjabi interpreter for witness. Capita claim on telephone to CPS that no booking has been made. This is clearly not correct, because they later send an e-mail giving the exact details of the booking as the subject heading! They say they only have 2 Punjabi interpreters, one of whom is busy and the other cannot be found (!). It is suggested that the interpreter cannot attend before 12 noon the following day because he/she is based 100 miles away. Options offered are that the interpreter could be available at “around 12″ the following day or else a possibility that another could be found who might be available for 10.15 am.

    Identity of defendant withheld – case not concluded.

    First Capita T&I tell an untruth to the Crown Prosecution Service and then contradict themselves: you couldn’t make this stuff up if you tried!

    As far as I can see, honesty and integrity are important qualities to possess for undertaking work in the courts. Capita T&I clearly has neither.

  • France: Twitter hands over anti-Semitic tweets data

    Twitter logoMicro-blogging site Twitter is complying with a recent judicial decision to hand over identification data for anti-Semitic and racist tweets, reports Le Monde Informatique.

    In October last year, there was outrage after numerous anti-Semitic comments were posted on Twitter using the hashtags #UnBonJuif (a good Jew) and #UnJuifMort (a dead Jew). When alerted to the tweets, Twitter immediately removed them. The UEJF (French Jewish Students Union) and four other human rights and anti-racist organisations appealed to the courts to force Twitter to hand over personal details of users who had posted the tweets so they could be prosecuted under French laws against publishing racist and discriminatory hate speech.

    In June 2013 the Court of Appeal in Paris dismissed a plea by Twitter and confirmed the social media site’s obligation to pass on the details of the authors of racist or anti-Semitic tweets to five human rights associations concerned.

    Twitter announced yesterday that it had handed over the “data likely to enable the identification of certain authors” of anti-Semitic tweets. Twitter also regard this move as settling the dispute with the UEJF, which had directly criticised the social network and its CEO, Dick Costolo, requesting €38.5 million in damages. The parties to the dispute are now going to work together to fight racism. Twitter added that this included “taking measures to improve the accessibility of the reporting procedure of illegal tweets”.

  • FSFE: storing your data at Microsoft is negligent

    Bill Gates Borg imageIn an article published yesterday, The Guardian describes how Microsoft is actively cooperating with the USA’s NSA. According to the article, Microsoft is providing the NSA with broad access to the communications of anyone using the company’s services, as follows:

    • Microsoft gives the NSA access to encrypted mails on Hotmail, Live.com and Outlook.com, as well as web chat messages;
    • Microsoft provides the NSA with easy access to its SkyDrive storage service, which currently has 250 million users worldwide;
    • Microsoft makes it possible for the NSA to monitor audio and video calls on the Skype service which it acquired in 2011.

    “This makes it clear that trusting Microsoft with your critical company data is downright negligent,” says Karsten Gerloff, President of the Free Software Foundation Europe (FSFE). “In both the public and the private sector, those responsible for security and data protection urgently need to take action to protect their organisations, customers and clients.”

    While it is difficult or impossible to entirely escape surveillance, there are ways to minimise the risk that sensitive data, such as confidential product data or patient records, is intercepted by a third party. Free Software solutions for groupware, office products and operating systems are fully auditable and often data security a priority. End-to-end encryption with free software such as
    GnuPG and off-the-record messaging (OTR) protects data in transit. Products providing secure audio, video and chat communications, such as Jitsi, go a long way towards replacing Skype.

    “We advise companies and all other organisations that wish to protect their data to use free software solutions, to store data in-house wherever possible and to cooperate only with providers whom they trust to protect their customers’ data,” says Gerloff. “Such providers will often use strong encryption, and minimise the amount of data they store. Using smaller providers instead of global IT companies makes it somewhat less likely that customers’ data will be caught in the NSA’s dragnet.”

  • Inadequate interpreter supplied, case adjourned

    Yesterday’s Wales Online carried a report of a court case at Cardiff Magistrates Court involving public order offences by Tamil protesters on 20th June connected with a protest at the city’s Swalec Stadium against the presence of the Sri Lankan cricket team on British soil.

    Hidden in the report was yet more evidence of the failing interpreting contract between the Ministry of Justice (MoJ) and Capita Translation & Interpreting (posts passim), in this instance, the provision of an incomprehensible interpreter.

    An eighth man admitted throwing a stone at a passing car outside the stadium, while a ninth man accused of common assault was unable to submit a plea because he could not understand the Tamil interpreter provided by the court – his case was adjourned until July 23.

    How can the MoJ continue to claim that the contract is working well when courts around the country experience delay, disruption and additional expense?

    If any reader has evidence of court delays for whatever reason (e.g. Capita not providing an interpreter, G4S failing to produce defendant for hearing, etc., they can be reported at https://courtdelays.wordpress.com/.

  • Court ‘interpreters’ being sent to Fire Service College

    Reposted from RPSI Linguist Lounge, with added links.

    Anonymous writes:

    You might be aware that Capita acquired the Fire Service College, the award-winning leader in fire and emergency response training, for £10 million. The Fire Service College, located in Moreton in Marsh – Gloucestershire, gets clients from all over the world, including: the UK, Europe, Middle East and Asia.

    Some of their delegates can’t speak in English, so therefore Capita has tried improving their Fire Service College by bringing their very own, cheap, ‘Interpreters’ to assist the delegates.

    So now, as you can see, the court ‘Interpreters’ which work for Capita are now being sent to the Fire Service College, to interpret for the delegates who are being trained for emergency response; I just hope they can interpret accurately.

    Anyway, Capita called me up and offered me a 3 month interpretation project at the Fire Service College before it was actually official that Capita had acquired the College. I gave it a go, but I didn’t really like it because it was actually quite hard compared to Court Interpreting but it actually looked like Capita hired their best interpreters which have been on the NRPSI.

    However, Capita had told me that I had to arrive the night prior to the day I interpret for the delegates. So, it becomes clear that Capita don’t trust its interpreters and know that they are unreliable.

    Now let’s get to the interesting part, the rates. The normal day is 8:30 to 17:30 with a 1 hour lunch at about 12:00, so for the day (8 hours of full interpreting) you just get paid a flat fee of £140. That’s the amount of 7 hours interpreting in a court. But what was different was that they paid me door-to-door travel time and of course millage [sic].

    Therefore, Capita pay you less, for harder work.

    But on the other hand, Capita do give you free accommodation (which is on-site but not nice at all), they also give you free food; including breakfast, lunch and dinner. Also, there is a bar, gym, swimming pool and some small shops.

    It does look quite appealing, doesn’t it? But it does mean leaving your family for 5 days in the week and giving you only 2 days (Saturday and Sunday) to go back home and spend it with your loved ones.

    If any of you, Interpreters, have been to the Fire Service College, please leave a comment.

    Many thanks.

  • Crapita in the dock this morning

    As the screenshot below shows, Capita, that paragon of outsourcing efficiency, is due to appear at 9.30 at Blackfriars Crown Court in London before His Honour Judge Marron QC regarding “Interpreter Issues”, presumably the failure of Capita Translation & interpreting to fulfil its courts and tribunals interpreting contract with the Ministry of Justice (posts passim).

    screenshot of case listing at Blackfriars Crown Court

    Update: 10.00 am.Peter Shortall has just commented as follows on the RPSI Facebook page:

    Just left Blackfriars CC. It’s being heard in chambers, so I and a lady who had turned up to watch were asked to leave so the judge could talk to the Capita rep privately. So much for transparency!

    Peter also added in an earlier comment that Neal Kelly is Capita’s “relationship manager” who handles “high-level complaints”.

  • Crapita loses contract in double-quick time

    Transport Extra reports that our friends at Capita (posts passim) have lost a contract with a term of 5 years, an option on a further 2 years and worth £100 mn. just eighteen months into the contract.

    The contract was with the DVLA and concerned vehicle excise duty enforcement.

    The contract has now been awarded to rival outsourcing outfit NSL.

    Well done Crapita. How much longer before you lose the courts interpreting contract with the Ministry of Justice? Let’s face it, you’ve been under-performing on that one ever since you took over the under-performing ALS (subsequently rebranded as Capita Translation & Interpreting. Ed.)?

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