Trip Advisor under fire over Welsh reviews
Trip Advisor, the world’s largest travel site, is under fire from Welsh speakers for refusing to publish reviews in Welsh, the Daily Post reports.
Tour guide Emrys Llewelyn had posted a bilingual review of Caernarfon‘s Blas restaurant, but was told by Trip Advisor it wouldn’t be published because it wasn’t one of the site’s current 28 languages, which include Finnish, Serbian, Slovak and Vietnamese.
According to the Daily Post, Mr Llewelyn said: “Trip Advisor’s attitude is disgusting. They do not recognise our language nor culture.”
In response Trip Advisor stated the company was looking at expanding the number of languages used on the site, but added the following:
Unfortunately, the process of adding new languages to Trip Advisor is one that does take a significant amount of time and investment – it is not simply a ‘flick of the switch’ process. The reason for this is that, in order to maintain the integrity of our site, we must ensure that every language in which we operate is fully integrated into our moderation and fraud detection tools and processes.
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